Privacy Policy

Orielle Privacy Policy

At Orielle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our brand.

1. Information We Collect

We may collect the following information when you engage with Orielle:

* Personal details such as name, phone number, email address, delivery address

* Order and payment-related information (payment processing is handled by third-party providers)

* Communication data from messages sent via Instagram, WhatsApp, email, or other platforms

* Website or social media interaction data (where applicable)

2. How We Use Your Information

Your information is used to:

* Process and fulfill orders

* Communicate order updates and respond to inquiries

* Improve our products, services, and customer experience

* Send marketing or promotional content 

* Comply with legal and regulatory obligations

3. Data Sharing and Disclosure

Orielle does not sell or rent your personal information. We may share your data only with:

* Logistics and delivery partners

* Payment processors

* Service providers assisting in business operations

* Legal authorities if required by law

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

* Request access to your personal data

* Request correction or deletion of your information

* Withdraw consent for marketing communications

Requests can be made via our official communication channels.

6. Cookies and Tracking

Orielle may use cookies or similar technologies on its digital platforms to improve user experience and analyze performance.

7. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be communicated through our platforms.